Terms of Use

These Terms of Use ("Terms") are an agreement between you and FullStackTechnologies LLC ("we", "our", "us") governing your use of the Snake n Friends mobile game and any related software, content, and services (the "Service").

By downloading, installing, or using the Service you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or the relevant age of digital consent in your jurisdiction) to use the Service. By using the Service you represent that you meet this requirement.

2. Your account

• The Service creates an anonymous guest account on first launch. You may continue as a guest or link a supported email, Apple, or Google credential to preserve the same account and game progress.
• An unlinked guest account may not be recoverable after deletion, reinstall, device loss, or signing into a different account. Link a supported credential before relying on long-term recovery. You are responsible for activity through accounts you create or use.
• A credential already linked to another account cannot automatically absorb the current guest account. If you choose to recover that existing account, current guest progress and items are not automatically combined or transferred.
• You may not maintain more than one active anonymous account on the same device for the purpose of evading restrictions, accumulating duplicate rewards, or distorting matchmaking.
• We may suspend or terminate accounts that violate these Terms.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Service for your personal, non-commercial entertainment, subject to these Terms.

You may not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service except to the extent allowed by law.
• Modify, adapt, or create derivative works of the Service.
• Use bots, scripts, automation, exploits, packet manipulation, modified clients, or any tool that interferes with normal gameplay or grants an unfair advantage.
• Interfere with the operation of the Service, attempt to gain unauthorized access to the Service or other users' accounts, or probe for vulnerabilities outside an authorized program.
• Resell, sublicense, rent, lease, or commercially exploit the Service or any in-game items.
• Use the Service to harass, abuse, threaten, defame, or otherwise infringe the rights of others.
• Use display names, calling cards, or other user-controlled content that contains slurs, hate speech, sexually explicit material, the personal information of another person, or content that infringes intellectual property rights.

We may, at our discretion, remove content, reset display names, or terminate accounts that violate these restrictions.

4. In-app purchases and virtual items

• The Service offers in-app purchases ("IAPs") for virtual items including consumable powerups and non-consumable cosmetics (calling cards and themes).
• IAPs are processed by Apple App Store on iOS and by Google Play on Android. Your purchase is also subject to the platform's standard terms (e.g., the Apple Standard EULA at apple.com/legal/internet-services/itunes/dev/stdeula).
• Virtual items have no monetary value, are not redeemable for cash, and are non-transferable. Powerups are consumed when used; cosmetics are durable but tied to your account.
• Prices are displayed in your local currency by the platform store. We do not see your payment method.
• Refunds and cancellations are handled by the platform store (Apple or Google). To request a refund, follow the platform's standard refund process. We may, but are not required to, grant additional refunds or replacements at our discretion.
• Restoring purchases. Non-consumable items (calling cards, themes) can be restored on a new install through the in-app Restore Purchases screen (Store tab → gear icon → Restore). Consumable items (powerups) cannot be restored once used.
• Suspension or termination of your account may forfeit any unused virtual items.

5. User-generated content

The Service allows you to choose a display name, send friend requests, and configure cosmetic settings. By submitting any user-controlled content you represent that you have the right to do so and grant us a non-exclusive, royalty-free, worldwide license to use, display, and store that content for the purpose of operating the Service.

Content moderation. Display names are screened by an automated profanity and content filter, and may be rejected or reset if they violate these Terms. We may, at our discretion and without notice, remove or refuse any user-controlled content, reset a display name, and suspend or terminate accounts that violate these Terms.

Blocking and reporting. The Service provides in-app tools to block another player and to report a player to us for harassment, cheating, inappropriate content, or other violations. Blocking a player removes any friendship between you and prevents further friend requests in either direction. We review reports and may act on them, but we are under no obligation to take any particular action.

We are not responsible for content or conduct provided by other users. If you encounter abusive content or behavior, use the in-app block and report tools or contact support@snakenfriends.com.

6. Service availability

• The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or continuously available operation.
• We may modify, suspend, or discontinue the Service or any feature at any time, with or without notice.
• We may push updates that change gameplay, balance, store offerings, or visual content.

7. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or course of dealing. We do not warrant that the Service will meet your requirements, that defects will be corrected, or that the Service is free of viruses or other harmful components.

Other users. We do not warrant, endorse, or assume responsibility for the conduct, content, display names, or communications of other users. Your interactions with other players are solely between you and those players.

Assumption of risk. You acknowledge and agree that you use the Service, and interact with other players, at your own risk.

8. Limitation of liability

To the maximum extent permitted by law, in no event shall FullStackTechnologies LLC, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or relating to your use of the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) USD 50.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless FullStackTechnologies LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) any content you submit, including display names and other user-controlled content; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your interactions or disputes with other users of the Service.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including for violation of these Terms. You may terminate your account at any time using the in-app Delete Account flow (Store tab → gear icon → Delete Account). Upon termination, the rights granted to you under these Terms will cease, and your account data will be deleted as described in our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, if the changes are material, provide notice within the app or by other reasonable means. Your continued use of the Service after the updated Terms take effect constitutes acceptance.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Binding individual arbitration. Except for the excluded claims described below, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court. Arbitration will be administered under the rules of a recognized arbitration provider, and judgment on the award may be entered in any court of competent jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.

Class-action waiver. You and we agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

30-day opt-out. You may opt out of this arbitration agreement and class-action waiver by emailing support@snakenfriends.com with your request within 30 days of first accepting these Terms. If you opt out, the dispute-resolution provisions below apply instead, and your opt-out will not affect any other provision of these Terms.

Excluded claims and forum. Claims for which arbitration is unavailable or unenforceable, claims that qualify for small-claims court, and requests for injunctive relief to protect intellectual property may be brought in the state or federal courts located in Florida, and you consent to the exclusive jurisdiction and venue of those courts for such claims, except where prohibited by law.

13. Force majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, power or network failures, or failures of third-party providers or platforms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. If the class-action waiver in Section 12 is found to be unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court, while arbitration of all other claims continues.

15. Entire agreement

These Terms, together with our Privacy Policy and any platform terms referenced herein, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings. Our failure to enforce any provision is not a waiver of that provision.

16. Apple App Store additional terms (iOS)

If you obtained the Service from the Apple App Store, you acknowledge:

• These Terms are between you and FullStackTechnologies LLC, not Apple. Apple is not responsible for the Service or its content.
• The license granted to you is limited to a non-transferable license to use the Service on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to furnish maintenance or support for the Service.
• In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Service (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service.
• Apple is not responsible for product claims, including product liability, consumer protection, or intellectual property claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Contact

FullStackTechnologies LLC
Email: support@snakenfriends.com